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Mintlify supports customers across the Asia-Pacific region. This page covers data location, local regulations, and support availability for APAC customers.

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Data location

By default, APAC customer data is stored in Mintlify’s US infrastructure. Enterprise customers in Australia, Singapore, and Japan can request data residency in AWS AP regions — contact sales@mintlify.com to discuss.

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Regional regulations

Different APAC jurisdictions have specific data protection requirements: Australia — The Australian Privacy Act and Australian Privacy Principles (APPs) apply. Mintlify’s standard DPA covers the data handling requirements for most Australian customers. Japan — The Act on the Protection of Personal Information (APPI) requires specific data handling practices. Enterprise customers with APPI requirements should contact legal@mintlify.com. Singapore — The Personal Data Protection Act (PDPA) applies. Mintlify’s standard data handling practices are aligned with PDPA requirements. India — The Digital Personal Data Protection Act (DPDPA) is in effect. Contact legal@mintlify.com for information on compliance for Indian customers.

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Performance

Mintlify uses Cloudflare’s global CDN to serve docs sites. APAC readers experience fast page loads regardless of where your data is stored — CDN edge nodes in Sydney, Tokyo, Singapore, Mumbai, and other APAC cities serve cached content close to readers.

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Support hours

Mintlify’s support team is available during US business hours. Enterprise plans include expanded follow-the-sun coverage. For urgent issues outside US hours, check status.mintlify.com for known incidents, then email support@mintlify.com.